Message Templates
Reusable templates — variables ke sath personalized messages
Template Variables
| Variable | Description | Example |
|---|---|---|
| {{subscriber_name}} | Customer ka naam | Ali Hassan |
| {{subscriber_username}} | PPPoE username | ali-isp |
| {{router_name}} | Router ka naam | Main-Tower |
| {{offline_since}} | Kab se offline | 2 hours ago |
| {{status}} | Current status | OFFLINE_ROUTER |
| {{balance}} | Account balance | 500 |
| {{due_date}} | Bill due date | 25 Jun 2026 |
| {{plan_name}} | Internet plan | 10MB-Unlimited |
Template Banane Ka Tarika
1
WhatsApp > Templates tab par jao
2
Add Template button click karo
3
Form fill karo
form
Template Name: Offline Alert
Message Body: Assalam o Alaikum {{subscriber_name}},
aapka internet {{offline_since}} se offline hai.
Router: {{router_name}}.
Status: Active4
Add Template click karo
Template Examples
Offline Alert
template
Assalam o Alaikum {{subscriber_name}},
aapka internet {{offline_since}} se offline hai.
Router: {{router_name}}.
Please apna router check karein.Back Online
template
{{subscriber_name}} bhai, aapka internet
wapas restore ho gaya hai.
Agar koi masla ho toh contact karein.Bill Reminder
template
Assalam o Alaikum {{subscriber_name}},
aapka internet bill Rs. {{balance}}
{{due_date}} tak due hai.
Jaldi payment karein.Welcome Message
template
{{subscriber_name}} bhai, MikroNet ISP mein
khush aamdeed!
Aapka plan: {{plan_name}} activate ho gaya.Connectivity Templates (Special)
Router Connectivity section mein alag templates hain jo automatically offline detection events par bhejte hain:
| Event Type | Trigger |
|---|---|
| offline_detected | User offline ho gaya — auto send |
| recovered_online | User wapas online — auto send |
Cooldown
Ek user ko 4 ghante mein sirf 1 notification. Repeated alerts nahi honge.Template Status
| Status | Description |
|---|---|
| ActiveActive | Template use ho sakta hai |
| InactiveInactive | Template disabled — use nahi hoga |