Broadcasting

Bulk messages aur subscriber campaigns

Messaging Types

TypeDescriptionUse Case
Direct MessageSpecific phone number parSingle customer contact
Subscriber BroadcastSelected subscribers koGroup announcement
All SubscribersSab customers koPlatform-wide alert
Auto NotificationConnectivity event parOffline/online alerts

Direct Message Bhejno

WhatsApp > Send tab mein jao:

1

Phone number daalo

Country code ke sath: +92 3XX XXXXXXX
2

Template select karo (optional)

Ya custom message body type karo.
3

Send Message click karo

Subscriber Broadcast Flow

diagram
Broadcast Request (subscriber IDs + message)
    |
    ▼
Backend receives request
    |
    ▼
Worker Job queue mein add hota hai
    |
    ▼
Worker each subscriber ke liye:
  ├── Phone number fetch karta hai
  ├── WhatsApp API call karta hai
  └── Status save karta hai
    |
    ▼
Message History mein record hota hai

Message History

ColumnDescription
PhoneRecipient ka number
MessageSent message (truncated)
Statussent / delivered / queued / failed
Sent AtTime
StatusColor
sent / deliveredsentKamiyaab
queuedqueuedQueue mein — abhi send nahi
failedfailedError aayi

Best Practices

Karo

Templates use karo

Personalized messages bhejo

Business hours mein broadcast

Sirf relevant alerts bhejo

Mat Karo

Spam messages mat bhejo

Raat ko broadcast mat karo

Generic messages avoid karo

Excessive notifications avoid karo

Rate Limits

WhatsApp ke rate limits hain. System automatically controlled pace se bhejta hai — phir bhi bahut jaldi bahut sare messages se account block ho sakta hai.