Connectivity Monitoring

Offline detection, real-time alerts, aur WhatsApp notifications

Connectivity Monitoring Kya Hai?

Connectivity Monitoring ek automated system hai jo regular intervals par sab subscribers ka status check karta hai, offline users detect karta hai, aur WhatsApp notifications bhejta hai.

Regular Scan

Automatic intervals par status check

Offline Detection

PPPoE session miss hone par alert

WhatsApp Alerts

Offline users ko automatic message

History

Kab offline gaya, kab wapas aaya

Subscriber States

State	Matlab
ONLINEONLINE	Active PPPoE session hai
OFFLINE_ROUTEROFFLINE	Session nahi mili — user offline
UNKNOWNUNKNOWN	Scan nahi hua abhi
ROUTER_UNREACHABLE	Router tak pahunch nahi
PROVIDER_SUSPENDED	Dealer ne manually suspend kiya

Connectivity Page Tabs

Tab	Content
Overview	Offline subscribers list + Events table
Router Status	Per-router subscriber counts
Dispatch	WhatsApp notification history
Settings	Detection configuration
Templates	WhatsApp message templates

Settings — Configuration

Setting	Default	Matlab
Enable Detection	ON	Offline detection on/off
Enable Socket Push	ON	Real-time WebSocket updates
Enable Offline Notifications	ON	WhatsApp notifications
Consecutive Miss Threshold	2	Kitne scans miss hone par offline mark karo
Notification Rate Limit/Hour	300	Maximum notifications per hour
Router Unreachable Guard	50%	Agar itne % users offline toh router unreachable

Real-Time Status

Connectivity page WebSocket se real-time updates leta hai:

Badge	Matlab
realtime=connectedconnected	Live updates aa rahe hain
realtime=connectingconnecting	Connect ho raha hai
realtime=disconnecteddisconnected	Manual refresh karo

WhatsApp Templates

Connectivity mein 2 event types ke liye templates hain:

Event Type	Trigger
offline_detected	User offline ho gaya
recovered_online	User wapas online aa gaya

Available Variables:

template

{{subscriber_name}}   → Customer ka naam
{{router_name}}       → Router ka naam
{{offline_since}}     → Kab se offline hai
{{status}}            → Current status

Example Template:

text

Assalam o Alaikum {{subscriber_name}},
aapka internet {{offline_since}} se offline hai.
Router: {{router_name}}.
Please apna router check karein.

Cooldown

Ek user ko 4 ghante mein sirf 1 notification bheja jata hai — repeated alerts nahi.